It’s never a good idea to raise people’s expectations too high, as there’s a risk that they will be disappointed. This was the worry which I had with our website for Bay Villa – the rooms were so photogenic that I thought the reality might not live up to the photos. It turns out I was wrong. The most common reaction, when people are shown a room is to saw “Wow!”. We had a soft opening four months ago, with no advance publicity, but the word has spread, and the reaction from our guests has been wonderful.
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