It’s never a good idea to raise people’s expectations too high, as there’s a risk that they will be disappointed. This was the worry which I had with our website for Bay Villa – the rooms were so photogenic that I thought the reality might not live up to the photos. It turns out I was wrong. The most common reaction, when people are shown a room is to saw “Wow!”. We had a soft opening four months ago, with no advance publicity, but the word has spread, and the reaction from our guests has been wonderful. One of these days we will encounter a guest who we can’t please, but so far we’ve been given a perfect score from 30 Tripadvisor reviewers and an “Excellent” rating from 36 reviewers on Booking.com. It’s great to think that our old house, where we were so happy is once again generating a little happiness.