The Japanese Postal Service vs the English

Is there anything more annoying in England than arriving home to find a note from the postman which begins ‘Sorry you were out”?  After which you have to travel up to 15 miles to the main Post Office, find a parking space, queue and then eventually receive, often on payment of a fee or fine, the letter which someone else has paid to be delivered to your house?  In Japan they do things differently. Last Sunday I arrived at my house in Itoshima to find a note from the postman with the familiar preamble ‘Sorry you were out”.  The note asked me to connect to a QR code, which I duly did, and was connected to their website. This was a little after lunchtime. The website asked me to let them know when it would be convenient for me to receive the letter. One of the options which they gave between 2pm and 4pm on that day (Sunday). I clicked that option and sure enough, 2 hours later the postman trundled up the hill on his motorbike and handed me the letter in return for a signature.  In England the postal service is run for the convenience of the staff and hence the service to the customer is rubbish.  In Japan the service is run for the benefit of the customer, and hence the service is really rather good.