Archive for the ‘Hotels’ Category

Sunday, March 13th, 2011

Kosovo or Cumbria?


“Are we in the middle of a civil war?” asked the guest at the Damson Dene, “Driving along here this morning I could have sworn I was in Kosovo. Have you seen the state of these roads?” Suitably stung into action by these barbed comments I set off with my Flip video camera to see for myself. The road in question used to be the main access road from the South to Windermere, and although it is less well used now since the dual carriage-way was built, it’s still an important access road. It’s not a pretty sight- the state of it justified every ounce of sarcasm from the guest. For good measure I also photographed the decaying signage. at the side of the road.

Surely these conditions are inevitable now that the councils run out of money? Unfortunately that’s by no means the whole story. The policy of neglect long predates the current constraints. I took photos of the decaying signs three years ago. This civil war has been raging for a long, long time.

Tuesday, March 8th, 2011

“The Hotel”- Coming Soon

cartoon
In a few weeks the Damson Dene Hotel will, if Channel 4 has its way, be famous. This cartoon, which appeared on the front page of the Westmorland Gazette has been drawn in response to a preliminary flurry of publicity in the local papers about a TV series, based at the Damson Dene, which has the preliminary title of “The Hotel”. It will be shown in 8 one hour episodes on Channel 4, after the watershed. The filming of the programme, which took up a great chunk of our lives last summer, was made by an independent company called Dragonfly who made the well known ‘fly on the wall’ series, The Family and One Born Every Minute. The latter won a Bafta last year. I’m not allowed, just yet, to say any more except that the first episode had me roaring with laughter one minute and weeping the next. Of course, I’m too close to it all to judge how the Great British Public will take to it – but I’ve got a feeling that Dragonfly know what they’re doing.

Monday, February 28th, 2011

The First Daffodil of Spring

Dafffodils
There’s a fierce rivalry between the adjacent villages of Crosthwaite and Underbarrow. Each has a pub called the Punch Bowl and in that respect I think it is fair to say that Crosthwaite has the upper hand. They each take pride in their floral displays and here Underbarrow is the undoubted winner. I travel through the villages nearly every day on my way to the Damson Dene and I’ve seen some brutally low temperatures this winter- the worst being -17 C. But the last fortnight has seen the back of winter and the daffodils on the roadside verges have shot up. There are literally thousands in Underbarrow and they will produce a beautiful display- “worth the detour” to see, as the Michelin man would say. And yet the first to come into full bloom, even though it’s still February is in Crosthwaite- as this picture, taken this morning, shows.

Wednesday, February 23rd, 2011

The Economics of Selling Wine

untitled
“A woman drove me to drink and I never even had the courtesy to thank her”
W. C. Fields

Now, I feel really guilty. I’ve been buying wine off Tony Jackson, the boss at Lakeland Vintners, for 20 years and he’s explained to me why it’s impossible to make a penny from selling wine. Here’s the maths. If he sells a bottle of vin de table for £3.99 (wholesale), excise duty accounts for £1.69 of that price and VAT a further 67p. That leaves only £1.63 for the planting, tending and picking of the vines; for the vats (oak or stainless steel), the bottling, labelling and shipping. On the assumption that the vineyard and the shipper take a cut how can there be any room for profit for him, especially as I get a bulk discount on every case delivered?

These facts emerge at a do where Tony, with his customary generosity, is supplying the wine for dozens of guests entirely free of charge. Is this generosity calculated to make me feel even more guilty, or is it that because Tony must lose money with every bottle which he sells it’s more cost effective for him to give the stuff away.

Friday, February 18th, 2011

Hell’s Kitchen at Kendal College

Kendal College
I’ve spent a lot of time this week interviewing chefs and believe me there are some pretty rum specimens out there, with some gruesome tales of being driven to the limits of physical and mental endurance in under-staffed and ill-equipped kitchens. It seems that some chefs really do work in a “hells kitchen”.
I wonder how many of the fresh faced youngsters at Kendal College tonight know what awaits them in the real world. They are taking part in a “Hells Kitchen” style competition under the tutelage of Richard Axford and John Crouch in an event generously sponsored by Cumbria Life magazine. As on the TV show the goings on in the kitchen are relayed to the diners via a large TV screen in which we see the young apprentices beavering away in a state of the art kitchen using the finest ingredients. These utterly benign conditions produced, unsurprisingly, superb results. It was good to see their innocent faces beaming with pleasure as they received the plaudits of the diners. I only hope that when I’m interviewing chefs in a few years time I don’t come across any of these same faces with the hollow eyes of the broken young men I’ve been interviewing this week.

The picture shows Richard Eccles, the editor of Cumbria Life, congratulating the winning team.

Thursday, January 27th, 2011

Jamie Oliver’s “15” at the Sawrey Hotel

Peter Gott at the Sawrey
“To connive at the killing of animals, while being too lily-livered to kill them yourselves is despicable”
John Seymour- ‘The Fat of the Land’

Jamie Oliver’s mission to take young people off the dole and then turn them into chefs isn’t just a stunt for a TV show. Long after the TV series has ended Jamie continues to recruit young trainees- except that now there are 28 rather than 15. Every year they are despatched to Peter Gott’s farm, to see a good old fashioned free range pig farm in operation. Peter is, I would say, the Lake District’s greatest ambassador, regularly appearing on TV with Jamie Oliver and Jimmy Doherty and supplying his pork and wild boar meat to the great and the good of London. This is the 9th consecutive year in which he has taken in Jaime’s trainees.

Tonight Peter brought Jamie’s latest batch of 28 youngsters to the Sawrey Hotel where they enjoyed a game pie in the Sawrey’s beautiful new bar. They had spent the day being taught by Peter how to wring a cockerel’s neck. Tomorrow they will clean, pluck and cook the birds. They spoke about their adventure with enormous enthusiasm- it’s clear that Peter’s great gusto has rubbed off on them.

Tuesday, December 21st, 2010

The Slow Life Journey to Work


On a day like today I’d be willing to bet that there is no journey to work better than mine. I begin in Grange-over-Sands on a sparkling morning when the rising sun casts long red shadows on the expansive sands of Morecambe Bay. Then along the Lythe Valley to the Damson Dene Hotel in Crosthwaite. It is deep midwinter; when I started out the temperature was –1C and with each mile inland it drops a further degree so that by the time I reach the Damson Dene it is –7. All the fields and trees along the way are thickly coated with a hoar frost which gleams in the bright sunshine.
From the Damson Dene my journey takes me to our latest acquisition, the Sawrey Hotel, which is about 15 minutes away on the other side of Lake Windermere. I cross the Lake by a ferry which works on a pulley system which gives a quiet smooth ride and allows you to enjoy the view of the water with the snow-capped mountains beyond. Today the Lake is covered with ice but the ferry has been able to push its way through. This video is a record of the crossing. This isn’t work- it’s the Slow Life.
The song which accompanies the video is A Hazy Shade of Winter by Simon and Garfunkel.

Thursday, December 9th, 2010

The End of The Big Freeze

Japanese Pool in winter
This nipping air
Sent from the distant clime where winter wields
His icy scimitar

William Wordsworth

Yesterday the temperature on the road to the Damson Dene Hotel was minus 17.5 degrees; today it was plus 2. This remarkable turnaround was brought about simply because the wind changed direction from the icy east to the warm west. This is the first time the temperature here has been above zero for a fortnight.

Although the main roads have been clear there has been such a sense of drama in all the news bulletins that most people have been afraid to travel and the Lake District has had very few visitors, which is a pity because they have missed seeing the countryside at its most beautiful. This is how Paul Simons, who writes on the weather in the Times, describes it:

“As if by magic, a winter wonderland has appeared. Every tree, fence and blade of grass looks as if it has been sprayed with icing sugar, glittering and sparkling in the winter sunshine. This is a frost, but no ordinary frost. It is called rime, and appears as a thick coat of white crystals in exceptionally cold weather. And if the wind blows, the rime forms thick streaks on the side of a tree or any other object facing the direction of the wind, making it look like icy spears bursting out”

Wednesday, November 10th, 2010

The Big Society in Action

TiC
BBC Radio Cumbria rang to tell me that the winner of the bid to run the Windermere Tourist Information Centre would be announced on the 7am news. Would I be available to give an interview live, straight after the announcement, to give my comments on behalf of the Lakes Hospitality Association- who were one of the 19 bidders to run the TiC? The BBC knew the identity of the winners, but I didn’t, and they weren’t at liberty to tell me. I would have to wait for the news bulletin. I knew that we were one of the three finalists, but although we have put our hearts and souls into this project and really wanted to win, we knew the other finalists were strong contenders, so we couldn’t be confident of success. What could I read into the invitation to be interviewed? Had all the candidates been invited? To be on the safe side I made a mental note of “winner” and “loser” comments. It would have been sensible of me to turn off my mobile, because I was live on air when someone who had been listening to the news headlines rang to congratulate me. It was a great relief to be able to use my “winner” comments. The Windermere TiC is the busiest in the Lakes with 300,000 visitors a year. From next April the LHA will take over the running of it from the District Council in a public/private partnership- very much the Big Society of which we have been hearing so much, and which we will now see in action. This is a big step forward for the LHAand, if the truth be told, rather daunting. We’ve been campaigning for so long to keep it open and now we really have to put our money where our mouth is.

Sunday, October 24th, 2010

Daft Design

Tea Strainer
Whenever I eat in a new place I’m always on the lookout for new ideas. Hotels and restaurants are constantly trying to stay ahead of the game, so change is everywhere- in menus, in decoration and even in crockery and tableware. If an idea is good it will soon find its way up north to one of my hotels. But its amazing how often designers who are trying to make something which is different, which stands out, forget about or ignore the fundamental principal of functionality.
I saw two prime examples of this this weekend. The first was in the new Boundary Hotel, in Shoreditch, designed by Conran. The hotel is in a former factory or warehouse, with large full length windows on every floor. Some of the corner rooms have six of these windows, which looked stunning with white walls and white blinds. I asked the Manager if the blinds were black-out blinds. “No”, she replied, “and this does cause quite a few problems”. I’m not surprised. The purpose of a curtain or blind in a hotel bedroom is to exclude the light and blinds which look good but which leave the customer in full light at four o’clock on a summer’s morning are not fit for purpose. Bad design, Conran.
The second example is the tea strainer pictured here. This ludicrous object has only three drainage holes, so that it takes time to drain and invariably spills tea over the table when it is removed from the cup. One new design which will definitely not be making its way up north.