Archive for the ‘Hotels’ Category

Thursday, May 19th, 2011

The Happiest Smile

Sally_with_Florence

I think this is the happiest smile I’ve ever seen. A smile of fulfilment, of achievement and of complete joy.

The smile belongs to Sally and the occasion is the birth of her first child, Florence. Unlike most newborn babies, Florence really is beautiful.

For the last three years Sally has worked tirelessly using her talents to the full in (amongst other duties) overseeing a huge improvement programme at my hotels and, most recently the complete redevelopment of the Sawrey Hotel, which is run by her husband Dan. Now her life belongs to Florence and I will feel privileged to share a piece of it when she comes back to work.

Friday, April 29th, 2011

The Deathly Trail of the Tornados

Tornado_Trail_of_Death

I’m not sure if they’ve actually killed anyone but they do give you the fright of your life. There you are, enjoying the wilderness with your dog high on the fells when suddenly, out of nowhere, comes this almighty WHOOSH as a Tornado fighter jet flies a few feet above your head at 600 mph. It’s an experience you never forget. If you live here, near Lake Windermere, it’s an experience which happens all too often because this is their favourite training ground.

What I hadn’t appreciated until today is that the route of these fighters is etched into the landscape. This photo was taken at the Newby Bridge Hotel and shows the densely wooded hillside at Finsthwaite where the trees have newly come into leaf. They are looking most impressive in their verdant greenery- except that there appears to be a grey line running through it. The grey is a line of dead trees which lie directly under the flightpath of the Tornados. The fighters may not yet have killed any innocent walkers, but they are certainly fatal to any vegetation in their path.

Wednesday, April 27th, 2011

The Swallows Return to the Damson Dene

MaleTreeSwallowHoveringAboveFemaleOnNestBox

“Swallows high, staying dry:
Swallows low, wet will blow”

The swallows are back at the Damson Dene, and very welcome they are too, even though their nest, which is just above the entrance to Reception, does create quite a mess. Our guests like to know at the start of each day what the weather’s going to be like and we print off a forecast which, as it’s prepared by the Met Office, is pretty useless. We’d do just as well to ask them to look at our Swallows. If they are flying high, the weather will be warm- this may be because they follow the insects, as the warm currents of air carry the insects upwards. If the weather is cool and wet the insects fly low and the birds follow them. An alternative, and better, theory, is that swallows have ear drums which are sensitive to air pressure, which acts like a built in barometer, which gives them a warning of a change in the weather.

Swallows are one of those birds whose population is rising, particularly here in the west of the country. Amazingly, they over-winter in South Africa. Their ultra-sensitivity to the weather is vital on the long perilous journey, but even so only 50% of adults survive the journey. They always come back to the same nest. Goodness knows what adventures our swallows have had on their journey here- but they’ve made it- and dead on time.

Friday, April 22nd, 2011

Wayne on Fern

“You must catch this programme. It’s going to be absolutely huge” Fern Britton.

This is Wayne’s first appearance on a chat show but you’d never know. He’s completely natural; the audience love him and it’s clear that they love ‘The Hotel’ as well. Wayne isn’t at all put out when Fern invites him to sit in a ‘cutie-van’ and replies with the quip

“When the caravan’s a rocking.
Don’t come knocking”

Saturday, April 16th, 2011

Damson Day 2011


Although the Damson Dene Hotel has been the main sponsor of Damson Day for several years now we can take no credit for the fact that it has blossomed into one of the best events in the spring calendar. “Blossomed” is the appropriate word today, because the damson orchards in the Lyth Valley are all in full bloom. There can’t be a prettier sight in the whole of England.

I think we can be pretty confident of a bumper damson harvest this year. Although the warm days which have brought out the blossom have been followed by clear nights there hasn’t been any frost or other adverse weather which might have prevented the fruit from setting.
There was a happy festive atmosphere today and it looks as though, once again, Damson Day has attracted record crowds, which will give the Association some of the funds which they need for the good work they do in encouraging damson growing.
This video gives a taste of what a fun day it was.

Saturday, April 16th, 2011

“The Hotel” is “Unmissable” says the BBC

thehotel
How often does the BBC cover a programme on a rival Channel and say that it is “unmissable”. This to our amazement was the verdict of BBC’s ‘Northwest Tonight, after they had come to Damson Dene to preview “THe Hotel”. And they weren’t shy about saying it again and again, as their piece was shown at breakfast, at lunchtime and in the early evening bulletin. Today’s papers have brought even better news. “The Hotel” was chosen by all the papers except the Guardian as their ‘Pick of the Day’ and all the reviews were upbeat, including the following gems:

“A sheer delight” , “A masterpiece in the art of editing” ,”It’s like Fawlty Towers in Heaven”

The Times

“TV Gold in waiting”
“Meet Wayne- from now on your Sunday nights just won’t be the same without him”

The Sun

Friday, April 15th, 2011

£4,350 raised for Tsunami victims at Holbeck Ghyll Lunch


“The first time I heard about people in the Lake District raising money for us I cried for ages, I was so moved. It is really wonderful to see how people are standing with us.”
Atsuko Tamura

As soon as we realised the extent of the disaster in Japan, Kirstie Sobue and I resolved to do what we could to raise money for the relief fund. At the second of our fund raising events today we enticed business and professional people from the Lake District to a lunch at the Holbeck Ghyll Hotel. When I asked Andrew McPherson, the manager, whether he was willing to help he said “Yes” without a moment’s hesitation and he very generously provided us with a Michelin Star meal with Champagne and wine at minimal cost, so that £65 from each £75 ticket has gone to the charity. An auction and raffle boosted the total amount raised to £4,350, easily exceeding our target of Yen 500,000. Much of the credit for this goes to Atsuko Tamura, a Japanese journalist, who made a very moving speech about her experiences during the disaster. The money is going to an appeal set up by Mr Mitsuyama, the leading representative of Japanese tourism in London.
My special thanks to Tony Jackson from Lakeland Vintners, who supplied the Champagne; to Val Altham of Altham’s Butchers and Stephen Ellis of Temple Heelis, solicitors, for being so generous in buying tickets and bidding so fervently for the auction prizes; and to the Holbeck Ghyll Hotel for donating a weekend for two, as well as providing the lunch.

Thursday, April 14th, 2011

The Lakes- The Romantic Heart of England


When I thought about how many proposals, marriages, honeymoons and anniversaries are celebrated in the Lakes it occurred to me that the Lake District might be called the romantic heart of England. This idea gained force when I heard that there had been no fewer than 13 proposals in one week at a boutique hotel in Windermere. So I took the opportunity of my Chairman’s speech at the AGM of the Lakes Hospitality Association to announce the launch of a PR campaign to promote the Lakes as the Romantic Heart of England. Sometimes people think of the Lakes as a place where old fogeys come to walk and admire the countryside, but if there’s a whole lot of loving going on we might as well tell the world about it.

Tuesday, April 5th, 2011

The Great Olympic Deceit

A good deal of the 9 billion pounds of our money which the government is devoting to the Olympic cause is being spent on PR telling everyone how good the games will be for tourism. Every announcement stresses that the Olympics will be good not just for London but for the whole of Britain. The truth is very different, as has been revealed by the plans of the tour operators who bring groups in from the Far East. This is the time of year when they finalise plans for the next season, agreeing rates and securing dates. They have told us that next year they won’t be able to bring any tours to the Lake District between 15th july and 15th August because London hotel rooms just aren’t available for non-Olympic business and because the enhanced security in London will make it nigh on impossible to get around. My immediate reaction was to say – well, why not skip London and brings your groups to the Lakes, Stratford and Edinburgh? No chance, was the reply. For most visitors this is the trip of a lifetime and they don’t want to visit Britain without seeing London.

Rather surprisingly, after all the excitement at the TiC yesterday, I found myself being interviewed for both the BBC and ITV news channels about this story. The BBC showed some splendid shots of the new bedrooms and bathrooms at the Riverside Hotel, which have been especially designed with the Japanese visitor in mind by my very talented PA, Sally Schrieber and looked rather beautiful on my TV screen.

Sunday, March 13th, 2011

Kosovo or Cumbria?


“Are we in the middle of a civil war?” asked the guest at the Damson Dene, “Driving along here this morning I could have sworn I was in Kosovo. Have you seen the state of these roads?” Suitably stung into action by these barbed comments I set off with my Flip video camera to see for myself. The road in question used to be the main access road from the South to Windermere, and although it is less well used now since the dual carriage-way was built, it’s still an important access road. It’s not a pretty sight- the state of it justified every ounce of sarcasm from the guest. For good measure I also photographed the decaying signage. at the side of the road.

Surely these conditions are inevitable now that the councils run out of money? Unfortunately that’s by no means the whole story. The policy of neglect long predates the current constraints. I took photos of the decaying signs three years ago. This civil war has been raging for a long, long time.